Terms & Conditions

Please note that 

Paper Rose Studio reserves the right to cancel and refund any order for a retail customer or personal use. Discounted pricing will not be honoured for retail customers who use this website.

APPLYING FOR A WHOLESALE ACCOUNT

To qualify for a wholesale account, a business must:

1. Have a registered ABN or EIN
2. Have either a bricks and mortar store (not a residential property) and/or an established online store with a domain name (ie, not an Etsy, Ebay, or other similar store);
3. Have a primary focus on reselling goods - our wholesale policy necessitates the reselling of goods at significant volumes, which is reflected in our minimum order requirements;
4. Meet the wholesale terms and conditions outlined below.

Paper Rose Studio reserves the right to approve or decline wholesale requests based on available information.

Wholesale account applications are reviewed on a case by case basis.

Please note: We do not offer wholesale discounts to cardmakers wishing to purchase product to make cards that will be sold. Wholesale accounts are provided for the resale of product. 

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Please familiarize yourself with the Terms & Conditions listed on this page. In having a wholesale account with Paper Rose, you agree to the terms and conditions outlined below:

1. Minimum order of $400
2. Payment on dispatch
3. Sale of goods is final - refunds or exchanges are not offered unless a product is faulty, in which case it must be returned to us for testing and a replacement will be arranged if necessary.
4. Paper Rose reserves the right to terminate the wholesale account of any business found selling counterfeit or knock-offs (copies) of Paper Rose products.
5. Paper Rose reserves the right to revise these Terms and Conditions at their own discretion at any time.

PAYMENT METHODS, REFUNDS & BACKORDERS

We offer two payment methods: PayPal or Credit card. Card details are processed securely and we do not store the information.

If there is anything that we can not supply from an order, it will either be refunded to your card or PayPal account OR put on backorder, depending on the expected wait time and quantity ordered.

Sale of goods is final - refunds or exchanges are not offered unless a product is faulty, in which case it must be returned to us for testing and a replacement will be arranged if necessary.

SHIPPING

USA and Canada

We offer two shipping options for international wholesale orders.

Orders under AUD$250 can be sent with Australia Post or DHL Express.

Orders over AUD$250 must be sent with DHL Express for security reasons.

                           ******International Shipping Update******

Orders over US$400 qualify for FREE Shipping and Duties PAID by Paper Rose

Wholesale customers importing to the USA should be aware that duties and taxes may be charged by the US government. (Orders under $400 only)

COUNTERFEIT PRODUCT

Unauthorized Sale of Proprietary & Intellectual Property

Paper Rose products are created and designed by our team of designers and are sold under the trademarked brand ‘Paper Rose’.

Any wholesale customer found selling, distributing or promoting counterfeit dies and stamps which have been copied in whole or in part from our range of Paper Rose products will be issued a ‘Cease and Desist’ letter requesting that they:

1. Immediately ‘Cease and Desist’ from selling and distributing the illegal, counterfeit dies and stamps which have been copied in whole or in part from our range of Paper Rose products and designs and sold under any unauthorised brand name.
2. Destroy these metal craft dies and stamps and remove any marketing material and or digital images promoting the sale or distribution of counterfeit dies and stamps which have been copied in whole or in part from our range of products and sold under any unauthorised brand name.
3. Provide written assurances to Paper Rose that they have complied with these directives and will not in the future accept for sale, import or sell any illegal copies of our Metal Dies, Stamps or other products.

Upon receipt of this letter, they will be given 7 business days to comply with the requests and submit the information and written assurances, failing which:

1. Their wholesale account will be terminated and access revoked
2. We shall be free to initiate any suitable and applicable legal action against them or any person responsible for the same under the general laws of protection of intellectual property of Australia.